Contact us
Ask Tom.
Questions about your order or design? Fill in the form and Tom will be in contact, or mail him directly.
Send us a message
Delivery, design, printing and ideas: we’ve got you covered.
Some of the questions we get asked most.
Where do I start?
Pick a design, upload a photo or logo, and watch the preview build itself. Choose your sizes and quantities, then check out. That is the whole process.
How long does it take?
Every pair is made to order. Allow 5–7 business days from payment to delivery. Outlying areas and the December rush can add a few days. You get a tracking link by email the moment the courier collects.
Do I need to remove the background from my photo?
No. The face is found and clipped out automatically, right in your browser, before anything is sent to us. Your original photo never leaves your device.
What is your return policy?
Made-to-order socks cannot be returned for a change of mind, and that includes the wrong size, so please check the size guide. If something is wrong with what arrives, a fault, damage in transit, or not what you ordered, tell us within six months and we will reprint or refund.
Ready to get custom?
Pick a design and put a face on it, or ask Tom if you are not sure where to start.